Refund Policy

Effective Date: 06.08.2025

This Refund Policy outlines the conditions under which customers may request a refund from SKYRITHM LTD.

1. Digital Product Nature

All our products are digitally delivered and considered “used” once the game key is viewed or activated. As such, refunds are only granted in exceptional cases.

2. Eligible Refund Cases

You may be eligible for a refund if ALL of the following apply:

• The game key has not been used or activated.

• The request is made within 14 days of purchase.

• You provide valid proof of non-use.

3. Non-Refundable Cases

We do not offer refunds in the following cases:

• You purchased the wrong product or platform (e.g. Xbox instead of Steam).

• The key has already been redeemed or disclosed.

• You changed your mind after purchase.

• The game is not compatible with your system.

• Technical issues with your device or internet connection.

4. Requesting a Refund

To request a refund, please contact our support team at [Insert Contact Email] with:

• Your order number

• Proof of purchase

• Reason for your request

We aim to respond within 2–5 business days.

5. Chargebacks

Unjustified chargebacks will be disputed, and access to your account and future purchases may be restricted.

6. Changes to This Policy

We reserve the right to update this Refund Policy at any time. Please review it periodically.