Terms of Service

These Terms of Service (“Terms”) form an agreement between you and SKYRITHM LTD, the operator of OwoGames. SKYRITHM LTD is registered in England and Wales under company number 16628443 and has its registered office at 27 Old Gloucester Street, London, United Kingdom, WC1N 3AX. “OwoGames”, “we”, “our” and “us” mean SKYRITHM LTD.

The “Service” consists of the OwoGames website, mobile application and related services. Accessing or using any part of the Service means that you acknowledge having read and understood these Terms and agree to be bound by them. If you do not accept the Terms, do not access or use the Service.

You must be 18 or older—or, if it is higher, the age of majority in your jurisdiction—to use OwoGames. Your use of the Service is a representation and warranty that you meet this condition.

OwoGames is a marketplace for digital game keys and software licences. The products are electronic codes redeemable on the platform identified in the listing, which may include Steam, PlayStation, Xbox or Nintendo. They are delivered digitally to your OwoGames account following successful payment.

Keys are sourced from authorised distributors and publishers. A product can be subject to regional limitations and platform-specific requirements. You must review those restrictions and requirements before purchasing.

Availability and price may be changed without notice. We use reasonable efforts to present accurate stock information, but do not guarantee that a product will be available when an order is placed.

An account is needed for certain features. In registering and maintaining one, you agree to give accurate, current and complete details and to update them promptly when they change.

You are responsible for keeping your password confidential and secure and for all actions taken under your account. Notify us immediately if your account is used without authorisation. We may suspend or terminate an account involved in fraud or a violation of these Terms.

Submitting an order commits you to pay the listed product price, plus applicable tax or fees. Prices are charged in the currency displayed on the relevant product page.

Payment options may include:

• Visa, Mastercard and American Express credit or debit cards;
• supported payment services and digital wallets;
• your OwoGames Wallet balance; and
• other methods made available in your region.

Orders are normally processed and delivered within minutes after payment is confirmed. An order may occasionally require additional verification, in which case delivery can be delayed. We will send an email if a delay affects your order.

Once a game key has been revealed or delivered, the sale is final except where the refund provisions below apply. It is your responsibility to confirm the key’s platform and regional compatibility before purchase.

The OwoGames Wallet is an account balance that can be used for future OwoGames purchases.

Funds may be added through supported payment methods. A balance is tied to the account holding it and cannot be transferred to a different account. Wallet funds do not expire and cannot be exchanged or withdrawn for cash unless applicable law requires us to allow it. At our discretion, a refund may be credited to the Wallet rather than returned by another method.

Refund eligibility is assessed case by case because keys and licences are digital products. We may provide a refund if:

• a key is invalid or was already used when supplied;
• the key supplied is not the product described;
• a technical issue stops us from delivering the key; or
• you accidentally make a duplicate purchase and report it within 24 hours.

We do not refund a change of mind after a key has been revealed. A refund is also unavailable for a failure to check the applicable region or platform requirements before purchase, or for a key that has been successfully redeemed.

Send refund requests to billing@owogames.com within 30 days of purchase. Your message must include the order number, transaction ID and reason for the request. Consult our Billing, Refunds & Chargeback Policy for full details.

OwoGames must not be used to:

• carry out any illegal activity;
• defeat, evade or interfere with security measures;
• resell purchased keys for commercial purposes;
• exploit promotions through multiple accounts;
• gain access through bots or other automated systems;
• conduct fraudulent payment activity;
• threaten or harass users or OwoGames personnel; or
• infringe intellectual-property rights.

We may immediately close an account used for prohibited conduct. Any OwoGames Wallet balance may be forfeited without refund as a result.

OwoGames or its licensors own the Service’s text, artwork, graphics, logos, images, software and other content. Intellectual-property laws protect that material.

The games, product names, logos and associated content offered or displayed through OwoGames remain the trademarks and intellectual property of their respective developers and publishers. OwoGames is an authorised reseller and makes no ownership claim over third-party intellectual property.

We provide the Service “as is” and “as available” and without warranties, whether express or implied. We do not warrant uninterrupted operation, the absence of errors or complete security.

Platforms and networks operated by third parties—including Steam, PlayStation Network and Xbox Live—are outside our responsibility. We are not responsible for their actions, terms of service, account suspensions or service outages.

To the fullest extent the law permits, SKYRITHM LTD is not liable for indirect, incidental, special, consequential or punitive damages, including lost profits, lost data or lost goodwill.

For any claim connected with the Service, the total liability of SKYRITHM LTD is capped at the amount you paid to us in the twelve (12) months before that claim.

Our Privacy Policy governs our collection, use and disclosure of personal information and forms part of these Terms by reference. In using OwoGames, you consent to the use and collection of your information in the manner set out in that policy.

We may amend these Terms at any time. New wording is effective immediately when posted to the Service. Continuing to use OwoGames after a change is posted constitutes acceptance of the revised Terms.

These Terms are governed by the law of England and Wales, without applying conflict-of-law principles. The courts of England and Wales have exclusive jurisdiction over disputes arising from the Service or these Terms, except where such exclusivity is prohibited by law or applicable consumer-protection rules provide otherwise.

Questions about the Terms or the Service can be sent to:

SKYRITHM LTD

• Company number: 16628443
• Registered office: 27 Old Gloucester Street, London, United Kingdom, WC1N 3AX
• General enquiries: info@owogames.com
• Billing and refunds: billing@owogames.com
• Support Portal: available through your account dashboard

We aim to answer enquiries within 24–48 business hours.